There are three basic aspects of retailing:
Design - the premises (your booth and its basic structures)
Merchandising - what you put in the premises (your display)
Operations - what staff do (you and anyone who might be helping you at craft shows)

While these retailing concepts are traditionally applied to retail stores, they apply to your craft show display too.

All three aspects of retailing are inter-related. That means that a change to one aspect impacts the other two factors. A cost savings measure in one area may cost you elsewhere. So, when you are designing your craft booth, it’s helpful to think through the ways that a change to one factor may impact the other factors.

For example, the design of your booth impacts merchandising because your basic booth design determines the amount of space you’ll have to display products and the level of flexibility you’ll have to change your booth based on varied conditions at different craft shows. Also, the basic configuration of your booth will impact operations because it will influence where you tend to stand or sit and how you tend to interact with customers.

Imagine, for example, you decide to take away space from your checkout area (which is tempting when you have limited space) to create more space for display. At your next show, you may discover that your check out area is inefficient and checking out customers has become much slower and awkward. If you are at a busy show, the extra time spent checking out customers may easily result in lost customers. If you miss opportunities to talk with potential customers because you are dealing with an inefficient checkout process, you can easily lose sales. In this case, you would have been better off displaying slightly less product while allowing yourself the space you need to deal with customers seamlessly and efficiently.

There are plenty of ways that the three aspects of retailing, design, merchandinsing and operations interact with each other to either improve or hurt your sales; this is just one simple example. When you design or make changes to your craft show booth, be sure to think through the ways that decisions about all three factors will impact each other.

I’ve added a new feature to the Inspiri home site. I’ve asked craft business customers to provide their tips and feedback on selling crafts. If you’ve ever wondered what your customers are really thinking (and not telling you), here’s a chance to discover what goes through a customer’s mind when shopping for handmade items.

You’ll find customer tips on selling crafts here: Sell Your Crafts - Customer Tips For Selling Crafts

I was at a big craft show a couple of weeks ago. When I attend shows as a customer, in addition to seeing the results of everyone’s creative talent and seeking out new treasures, I also like to think about the booths from a business perspective. Why did they set up a booth in a particular way? Is that setup working for them? Why did they choose to make a particular type of item? How are items priced? etc…etc.

One booth that really stood out to me at this show belonged to a jewelry artist. The organizers at this show do a good job of balancing the categories, so there was an unreasonable number of people selling jewelry, but the ones who were, for the most part, all had sterling silver items (it seems a lot of people who make handmade jewelry - myself included - tend to gravitate toward sterling silver). There was one jewelry artist who had a booth of mostly copper jewelry, and although her designs were quite similar to some items made of sterling silver at other booths, the copper really stood out among all of the people selling silver jewelry.

Her booth was packed any time I walked by it; I spent a few days at the show, so I walked by more than a couple of times. A simple choice about materials used was all it took for this person to distinguish herself from her competition and ensure her booth was crowded throughout the show.

There are plenty of good methods for selling crafts. Here are a few tried and true methods and some things to consider about each method.

Selling Crafts Online

If you plan to take your craft business online, you may do so either through a third party site (that is, a site that is not your own, like Etsy or eBay) or through your own site.

Some of the benefits of using a third party site are that it’s usually easy to set up your own store; you won’t need to learn about designing your own site. Also, popular third party sites like eBay or Etsy already have traffic coming to the site, so there are potential customers already on the site.

Keep in mind though, if you sell your crafts online at a third party site, there will be plenty of competition on the site. You will need to work to direct customers to your store; therefore, selling crafts online on a third party site does not eliminate the need to work at bringing traffic to your online craft store. Also, when you sell your crafts on a third party site, you are subject to rules of that site. If rules change, it could have a massive impact on your business.

If you decide to sell your crafts on your own website, you’ll need to learn learn how to set up and market your own site. There are plenty of great tools out there to help you do that; it’s just a matter of sorting through the hype to find the excellent service providers. When you own your own site, you own your own traffic and you control your business. You won’t be dependent on a third party or subject to their rules. Once people get to your site, you won’t be competing with others who are selling similar products. You’ll have full control over what customers see when they visit your site.

Selling Crafts on Consignment

Selling crafts on consignment is usually a matter of being brave, professional and assertive and networking with store owners who have a customer base that is a good fit with your products. When you arrange a consignment agreement, keep in mind, this person will be responsible for promoting and taking care of your items, so you probably won’t want to enter into a consignment agreement with just anyone. Be sure to build a good relationship with the store owner, and clearly define the terms of the consignment arrangement at the beginning of your relationship.

Selling Crafts at Art and Craft Shows

There’s a huge range of venues that would fall under the classification of art or craft show. Everything from small shows at your local high school to massive, big venue shows.

Small community shows can be a good way to get some experience selling at shows without risking a lot in terms of booth fees. You can develop your displays, network with other crafters and discover how your target audience reacts to your products. Often crowds are limited at these shows, and people are frequently looking for bargain items, so you may find it challenging to sell higher end items at small shows.

Larger juried shows are harder to get into. It will be important to create an excellent application package including unique products, a great craft display booth, and great photos that show your products and your booth in their best light. These shows typically draw bigger crowds and it is generally easier to sell higher end items at the better juried shows.

Selling Crafts at Home Parties

Home parties can be a low cost, high reward way to start selling crafts. Aside from your hostess incentive, you won’t have selling fees to deal with, and there will be no competition from other crafters. You may choose to offer a traditional sales party in which you demonstrate and sell your products. You may also consider, depending on the type of craft you make, offering teaching parties where you teach techniques used to make your crafts, charge guests to attend the party, and also sell your items and perhaps supplies to make the craft you taught. Both approaches to craft home parties can be fun and profitable.

There are plenty of ways to turn your hobby into a profitable craft business. As you try different methods for selling crafts, you’ll quickly discover what works best for you, your work preferences and your products. Not all venues are right for all craft businesses, so it’s wise to try a few approaches. With experience you’ll discover exactly who your target market is and how to reach them.

Discover more great places for selling crafts.